Highland Concierge Property Services

Highland Concierge is our exclusive, complimentary and personalised service which makes moving to a new house a seamless experience. All Highland Property Group customers, whether buying, selling, leasing, investing or financing their home through us, are eligible for this exceptional property service.

Designed to be a professional and prompt resource, it will help you every step of the way while moving. From the moment you contact our team to the day you move in and beyond, our dedicated team will make your move as seamless and stress-free as possible, so you have the freedom to enjoy your new home from day one.

How can our exclusive Concierge service help you?

Our complimentary, personalised and exclusive property concierge service is ready to assist with all your relocation concerns.

Uniquely offered to all Highland Property Group clients, simply complete the form below or contact the concierge desk on 9523 4333 to find out how we can help you with your move.

What we do to ensure your smooth move

Packing and removals - Comparing quotes for packing and removalist can be time consuming. Allow us to obtain quotes from a few reputable companies in your area. Compare the prices and let us book your removalists in for you.

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Storage - We can source quotes from several local self-storage companies and help you find the solution which best fits your needs.

Utility connections - Moving house is a great time to compare gas and electricity costs. We can find the best contract for your budget and get your utilities connected all before you’ve started unpacking in your new home.

Internet, phone and pay tv - There’s no need to survive without internet, phone connection or Pay TV in your new home. We’ll call your service providers for you and ensure you can keep in touch as soon as you arrive.

Mail redirection - Mail going astray need not be an issue when you move. Our team can supply you with the form to get this process started and contact Australia Post to arrange your mail redirection.

Home cleaning - Leaving your home spotless when you sell is important. We can take the stress out of this by securing quotes from our preferred professional cleaning services and booking them in.

Home improvements - Does your new home require repairs? Or are you considering renovations, extending, landscaping or even putting in a swimming pool? Our Highland Property Concierge service will contact trusted licenced tradespeople in your local area, get quotes and get your job taken care of.

Garden and pool maintenance - Reclaim your weekends and come home each day to manicured lawns, trimmed hedges, neat garden beds and a sparkling clean pool. We’ll source estimates from our trusted gardening, pool maintenance and cleaning professionals in your area.

Pet care and boarding - Moving home can be unsettling for your pets. So, if you should need pet sitting or temporary accommodation at this time, we can help you find vetted, insured and reliable pet care professionals. This will give you peace of mind that your fur babies are well cared for during your move.

Building and pest inspection - Ensuring your potential property purchase is free from serious problems is a priority. We can book your building and pest inspection with an accredited building consultant to give you peace of mind before finalising your purchase.

Pest control - If insects, rodents, or possums are a problem, we can assist with the removal of these unwanted guests. We will contact a number of highly reputable pest control services, arrange quotes and book in to have pest problems taken care of.

Security Systems - It’s important to feel safe from the minute you move into your new home. If you need locks changed, extra keys, fence repairs, security lighting, cameras or alarms installed, we can organise a visit from a professional home security provider or locksmith.

Home Styling - Want to make your house stand out from its competitors when selling? Make that first impression count with professional home styling, cleaning, garden care or flower arrangements, which we can happily arrange for you.

Home appliances - If you require repairs or new appliances, we can source price comparisons and delivery quotes from a stores and technicians in your local area.

Heating and cooling systems - Ensure your home and water is at the perfect temperature all year round – allow us to coordinate your solar, gas, air conditioning and hot water system requirements prior to moving in.

Solicitors and conveyancers - For conveyancing or legal advice, we can put you in touch with a selection of leading professionals in your local area.

Depreciation schedules - Need help getting your investment property finances in order? We’ll liaise with the appropriate people to secure your ATO compliant tax depreciation schedule.

Property management - Our award-winning Highland Property Management team are the experts at looking after investment properties. As well as offering highly competitive rates, and best in class property management services, you’ll have peace of mind knowing a dedicated team are taking care of this valuable asset.

Financial Services and home loans - Our dedicated team of finance professionals will find the best solution to suit your needs at the most competitive rates. If you would like a free home loan health check, need home or personal finance or would like a quote for insurance, simply fill in the form or give our concierge desk a call on 9523 4333 to book your complimentary and confidential appointment with Highland Financial Services.

Testimonials

Madison has been nothing short of amazing since I have purchased my property. She has assisted in organising quotes for renovations and removalists and overall, has made the transition of the entire process a smooth one. Overall, I dealt with Nick Tsaccounis, Lauren Lielkajis and Madison Gillies, all possess outstanding customer service and professionalism – this has made my dealings with Highland Property a positive one, I would not hesitate recommending Madison and Highland Property to anyone looking to purchase a property, a difficult process made easy.


James Gikas

I am writing to commend your employee, Madison Gillies, on the sterling work that she performed for my wife and I as part of our recent move. I was a tad skeptical about a free concierge service at first, as I like to organise house moves on my own, but Madison quickly made it apparent that it would be a mistake not to use her. She was exceptional - prompt, attentive, helpful, thorough, detail-focused, and superb on follow-through and follow-up. Frankly, our move from a rental property to a home we own would simply not have taken place as well and as stress-free as it did with her involvement. Although neither my wife or I ever met Madison, I can confidently say that you have a tremendous employee in her, and she reflects very well on your business. Thank you for providing the concierge service, and thank you for all that you, your team, and Madison in particular have done to facilitate our move.


Ed Gomes

I recently purchased a house through Highland Property and was made aware of the free Concierge service. I had no idea this existed and I can say it is invaluable and such a huge support. I dealt with a beautiful girl Madison who obtained quotes for me and coordinated trades for every service I required for the move. She was polite, reliable, considerate and a pleasure to deal with. She made the whole moving process a thousand times easier by also sorting out any issue that came our way. I cannot recommend the Concierge service highly enough. Managing all this on top of work/life as well as the actual move, would have been a nightmare.


Deborah

The concierge service seemed like a great idea when I heard abut it and it delivered. Made the selling and moving process much easier and less hassle. The services we were put in touch with were very efficient, on time and reasonably priced. It’s a great service and a real asset to what the Highland team offer.


Liz

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