Highland Concierge is our exclusive, complimentary and personalised service offered to customers buying, selling, leasing, investing or financing their home through Highland Property Group. We make this process an exceptional and unmatched experience helping you every step of the way from the moment you contact our team to the day you move in and beyond.
Our professional and timely concierge service will be there helping you make your move as seamless and stress free as possible, giving you the freedom to get on with enjoying your new home and lifestyle from day one.
Let us take care of everything with our complimentary personalised full service concierge offering exclusive to your clients. Simply fill in the form below or give our concierge desk a call to find out how we can help you with your move.
Packing and removals - Let us do the ringing around to get quotes from a few different reputable removalist companies in your area. Compare the quotes and let us book your removalists in for you. Simply fill in the form or give our concierge desk a call to discuss your packing and removalist requirements.
Storage - If you need to put your furniture and personal belongings into storage, we can source quotes from a number of local self-storage companies and help you find the storage solution which best fits your needs. Simply fill in the form or give our concierge desk a call to organise storage for your personal belongings.
Utility connections - Getting your utilities connected can be a time consuming process. Let us help you with getting your gas and electricity set up in your new home. Simply fill in the form or give our concierge desk a call to discuss your utility connection requirements.
Internet, phone and pay tv - Keeping you in-touch and connected in your new home is easy. Let us call your service providers for you and arrange to have your internet, phone and pay tv services up and running in your new home. Simply fill in the form or give our concierge desk a call to find out how we can help you get connected.
Mail redirection - Don’t worry about missing any important letters. We can help you contact Australia Post so your mail can be redirected to your new home. Our team will supply you with the form to get this process started, give our concierge desk a call to arrange your postal redirections today.
Home cleaning - Take the stress out of cleaning your home. We have a number of preferred professional cleaning services which can have your home looking spotless. Simply fill in the form or give our concierge desk a call to arrange pricing quotes and a free cleaning consultation.
Home improvements - Whether your home requires repairs or you are considering renovations, extending, landscaping or putting in a swimming pool we can arrange quotes from trusted licenced tradespeople in your local area. Let us ring around and get quotes for you and get your job taken care of. Simply fill in the form or give our concierge desk a call to get your home improvements taken care of.
Garden and pool maintenance - Come home to manicured lawns, trimmed hedges, neat garden beds and a sparkling clean pool. Let us arrange a few quotes for you from our trusted gardening, pool maintenance and cleaning professionals in your area. Simply fill in the form or give our concierge desk a call to get your outdoors looking beautiful.
Pet care and boarding - Moving home can be unsettling for your pets. If you need pet sitting or temporary accommodation while you are moving we can help you find vetted, insured and reliable pet care professionals giving you peace of mind that your fur babies are well cared for during your move. Simply fill in the form or give our concierge desk a call to have all your pets needs taken care off.
Building and pest inspection - Ensuring the home you buy is free from any serious problems is a priority before you make an offer. Let us book in your building and pest inspection with an accredited building consultant to give you peace of mind before you finalise your purchase. Simply fill in the form or give our concierge desk a call to arrange your professional building and pest inspection.
Pest control - If insects, rodents or possums are a problem we can arrange to have these unwanted guests removed with professional pest control services. We will call a few highly reputable companies and arrange quotes for you and book in a visit to have your pest problems taken care off. Simply fill in the form or give our concierge desk a call and let us take care of your pest problems for you.
Security Systems - Ensuring your new home is secure is a top priority. If you need locks changed, extra keys, fence repairs, security lighting, cameras or alarms installed we are happy to arrange a visit from a professional home security provider or locksmith. Simply fill in the form or give our concierge desk a call and let us arrange your home security for you.
Home Styling - On listing your property for sale with Highland Property Agents we can help with making your house stand out and look its best for your marketing campaign with professional home styling, cleaning, garden care or flower arrangements. Simply fill in the form or give our concierge desk a call to discuss your home styling requirements.
Home appliances - If you are in need of repairs or looking for a new oven, fridge, freezer, dishwasher or washing machine we can assist you with pricing comparisons and delivery quotes from a few home appliance stores or repairers in your local area. Let us do the research for you. Simply fill in the form or give our concierge desk a call for help with your home appliances.
Heating and cooling systems - We can assist you with solar, gas, air conditioning and hot water systems to ensure your home and water is the perfect temperature all year round. Simply fill in the form or give our concierge desk a call for help with getting your home heating and cooling organised.
Solicitors and conveyancers - If you require conveyancing or legal advice then we can put you in touch with a selection of leading professionals in your local area. Simply fill in the form or give our concierge desk a call to be put in touch with leading legal and conveyancing professionals in your area.
Depreciation schedules - Let us help you get your investment property finances in order with an ATO compliant tax depreciation schedule prepared by a leading quantity surveyor in your local area. Simply fill in the form or give our concierge desk a call to arrange free quotes from a few leading quantity surveyors in your area.
Property management - The Highland Property Management team are available to assist you with managing your investment property offering highly competitive rates and best in class property management services. Simply fill in the form or give our concierge desk a call to hear more about what our team of property management experts can offer you.
Financial Services and home loans - Our dedicated team of finance professionals will find the best finance solution to suit your needs at the most competitive rates. If you would like a free home loan health check, need home or personal finance or would like a quote for insurance simply fill in the form or give our concierge desk a call to book in your complimentary and confidential appointment with Highland Financial Services.
Madison has been nothing short of amazing since I have purchased my property. She has assisted in organising quotes for renovations and removalists and overall, has made the transition of the entire process a smooth one. Overall, I dealt with Nick Tsaccounis, Lauren Lielkajis and Madison Gillies, all possess outstanding customer service and professionalism – this has made my dealings with Highland Property a positive one, I would not hesitate recommending Madison and Highland Property to anyone looking to purchase a property, a difficult process made easy.
I am writing to commend your employee, Madison Gillies, on the sterling work that she performed for my wife and I as part of our recent move. I was a tad skeptical about a free concierge service at first, as I like to organise house moves on my own, but Madison quickly made it apparent that it would be a mistake not to use her. She was exceptional - prompt, attentive, helpful, thorough, detail-focused, and superb on follow-through and follow-up. Frankly, our move from a rental property to a home we own would simply not have taken place as well and as stress-free as it did with her involvement. Although neither my wife or I ever met Madison, I can confidently say that you have a tremendous employee in her, and she reflects very well on your business. Thank you for providing the concierge service, and thank you for all that you, your team, and Madison in particular have done to facilitate our move.
I recently purchased a house through Highland Property and was made aware of the free Concierge service. I had no idea this existed and I can say it is invaluable and such a huge support. I dealt with a beautiful girl Madison who obtained quotes for me and coordinated trades for every service I required for the move. She was polite, reliable, considerate and a pleasure to deal with. She made the whole moving process a thousand times easier by also sorting out any issue that came our way. I cannot recommend the Concierge service highly enough. Managing all this on top of work/life as well as the actual move, would have been a nightmare.
The concierge service seemed like a great idea when I heard abut it and it delivered. Made the selling and moving process much easier and less hassle. The services we were put in touch with were very efficient, on time and reasonably priced. It’s a great service and a real asset to what the Highland team offer.