FAQs

  • Why use Highland Property Agents to manage your property?

    Our team provides a premium standard of service across rent collection, repairs and maintenance, negotiation and compliance to ensure we secure you the highest rental returns possible in the current market. Our service ensures your peace of mind with your property being maintained to the very best standard. Contact our property management team for a confidential consultation on your property management requirements.

  • How do I change my managing agent to Highland Property Agents?

    We can take care of the switch for you. Contact our property management specialist team and we can manage the changeover, including notifying your tenant and arrange for the keys and paperwork to be collected from your existing property manager. You can be confident that there will be no interruption to the management of your property during the transfer process.

  • What costs will I need to pay?

    Our Property Management team can talk you through all the costs that you will need to pay when switching property managers.

  • What other costs in addition to your fees will I need to pay?

    The Residential Tenancies Act requires Smoke Alarms to be fitted in your property. We can arrange for the expert and compliant installation of smoke alarms in your property for minimal outlay. Water efficiency systems can also be installed in your kitchen and bathroom to minimise the consumption and cost of water use in your property. For further information on smoke alarms and water efficiency systems please contact our professional property management team.

  • What can I expect to rent my property out for?

    Our expert property management team can provide you with an accurate rental appraisal for your property in the current market based on a comparison of rentals of similar properties in your area. Market demand and supply will also influence the amount of rent you can expect to achieve, our team will be able to advise you what the demand is in your area for a property like yours in the current market. Contact our property management team for a free rental appraisal.

  • How long will it take to find a tenant for my property?

    In our experience, properties which are beautifully presented, professionally marketed using digital photography, priced according to market conditions and expertly represented by a professional agent will stand out and attract a better quality tenant faster. Contact our property management team for expert advice on renting out your property.

  • How can I be confident that my property will be well looked after?

    Our Highland Property Agents property managers carefully screen every tenant’s application to ensure we present you with a short list of the best applicants available. We conduct thorough ingoing, outgoing and regular routine inspections and provide you with detailed inspection reports. Your reports will include photographs to reflect the exact condition of your property and minimise any problems that may arise during the tenancy. Any repairs of maintenance which are required on your property will be immediately and expertly taken care off by quality licenced trade professionals. Contact our property management team for more details on how we can keep your property maintained to the highest standard.

  • What happens if my tenant doesn’t pay rent?

    We don’t allow rent arrears to become a major issues. We use sophisticated technology which alerts us on a daily basis with regards to any rent which is not paid on time. We monitor arrears on a daily basis and take swift action on tenants which are falling behind on rent in accordance with the Residential Tenancies Act. We have less than 2% rental arrears across the Highland Property Agents portfolios of rental properties. Contact our property management team for more details on how we can help you realise high returns from your property investment.

  • Do I need landlords insurance?

    We highly recommend every owner takes out landlords insurance for their property. Landlords insurance is designed to protect you in the event that your tenant does not pay their rent, damages your property (beyond the amount secured by the bond), someone is injured on your property, and your contents are covered in the event of an accident. Contact our property management team for further details on the benefits of landlords insurance.

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